CMDB Archives - ServiceNow Guru

Published On: October 22nd, 2024

QR Code-Based Incident Creation from URL Parameters

Imagine you could report issues with just a quick scan

Published On: June 26th, 2024

CMDB Intelligent Search

1. Introduction A mature Configuration Management Database (CMDB) in ServiceNow

'Identification Rule' and 'Reconciliation Rules' tabs in CI Class Manager

Published On: May 29th, 2024

ServiceNow CMDB Identification and Reconciliation Engine (IRE)

A configuration management database (CMDB) is a database used for

Published On: May 27th, 2011

Track Affected CIs in One Place

It should come as no surprise to you that, if

Published On: May 17th, 2011

Expand/Collapse All Separator Modules at Once

A few weeks ago I helped a co-worker with a

Published On: May 3rd, 2010

Creating an Alias for Reference Field Searches

A while ago I wrote about some of the different

Published On: January 26th, 2010

Viewing CI Subscription Notifications

The Subscription-based Notification plugin allows Service-now users to manage their

Published On: January 6th, 2010

Walking the ServiceNow CMDB Relationship Tree

One of the great features of Service-now.com is its CMDB and relational mapping. You can easily set up relationships between any CIs in the system. Once the relationships are defined, it becomes very simple to pull up a visual representation of a CI and its dependencies by using Service-now BSM maps. Using this feature allows an end user to look at that CI and identify what else in the environment is impacted by an outage or a change to that CI.