Scripting

I am really enjoying being here at Knowledge 10 and

Record producers in Service-now allow users to create records on

It’s very common to send out an email notification at

Sys_id values uniquely identify each record in your Service-now instance

An important part of managing the flow of any record

Here are some examples of how you could use a

At some point somebody a lot smarter than me (probably

A while ago I was asked by a client to

This is a great function that you can use to

One common problem I encounter with Service-now deployments has to do with the sharing of a field between many tables extended off of the same parent table. Because the Task table and the Configuration Item table make heavy use of extended tables this is where I see the problem most often. What is the best way to make changes to a shared field for the table that I'm working on, but not impact other tables that may be using the same field?