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Introduction Many people may not fully grasp what edge

We have all heard about dynamic scaling or horizontal scaling

User Criteria (UC) have been around on the ServiceNow platform

As the use of Generative AI becomes more prevalent in

Artificial Intelligence (AI) has been building in capability, acceptance, and

A configuration management database (CMDB) is a database used for

As platform administrators we know that there are many ways

Like children, I don't think we are supposed to pick

When tasked with the requirement to translate knowledge articles into

Recently I dove into the Localization Framework, noticed some new

This article is the 3rd in a series of posts

No matter what system you’re working in, it is always