About Ashok Sasidharan
Ashok has more than a decade of experience in business process consulting. He has contributed to process consulting assignments related to ITSM, HAM, SAM and CMDB. He has been involved in ServiceNow consulting, implementation, and operations assignments since the last 8+ years. He has worked on projects related to multiple ServiceNow product areas like ITSM, CMDB, CSDM, HAM, SAM, Foundation Data and AIOps. Apart from various project related tasks, he has also contributed to a wide variety of initiatives like pre-sales, product demonstrations, training and mentoring, thought leadership content creation, interviews and recruitments, management of ServiceNow knowledge repository for the practice, etc.
Ashok is currently working as a Business implementation Manager for Capgemini. He started contributing consistently to the ‘ServiceNow community’ since early 2023. He is currently ranked as the top ranked contributor of all-time in the ‘HAM product forum’ and 2nd ranked contributor of all-time in the ‘CMDB product forum’ of ServiceNow community. He has received ‘ServiceNow Community Rising Star 2024’ recognition recently.
