1.0ServiceNow Guruhttps://servicenowguru.comMark Stangerhttps://servicenowguru.com/author/markstanger/Canceling executing workflows on task closure - ServiceNow Gururich600338<blockquote class="wp-embedded-content" data-secret="l42nWWnClF"><a href="https://servicenowguru.com/business-rules-scripting/canceling-executing-workflows-task-closure/">Canceling executing workflows on task closure</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://servicenowguru.com/business-rules-scripting/canceling-executing-workflows-task-closure/embed/#?secret=l42nWWnClF" width="600" height="338" title="“Canceling executing workflows on task closure” — ServiceNow Guru" data-secret="l42nWWnClF" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script type="text/javascript">
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https://servicenowguru.com/wp-content/uploads/2021/05/featured.jpg1035640It is very common to use graphical workflow to help facilitate some change management process within your organization. One common requirement in change management is to be able to cancel or close the change request at any time during the process. "Simple", you say. "Just allow the user to change the value of the 'State' field to 'Closed'." You would not be incorrect in saying something like that, but you would be forgetting about part of the problem with closing or canceling a change request or other task ticket.