>> $ (Prototype), $$ (Prototype selector)
Fortunately, I reached a self-solve. Thanks to the great pioneers!
http://sncommander.com/some-common-hurdles-in-scoped-apps-in-servicenow/

On Application [Global], this worked fine in Istanbul P3a. But if not [Global], I couldn’t hide the Back Button.
Does anyone know why this difference occurs?
Thanks.

function onLoad() {
$$(‘.icon-chevron-left’)[0].hide(); // Back Button
}

I’ve updated for later ServiceNow builds. Give the updated script a try.

Hi Mark,

I did try this and its not hiding the context menu :(

Regards,
Rewanth

There’s no way to do this as far as I know.

is there a way to hide just a single option from the context menu instead of the complete context menu? like if i just want to hide the ‘Save as template’ ..

Hi Mark

I’ve just done some further testing, this works as Admin but the bottom 2 are not removed for anyone else. Any ideas why this might be doing this.

function onLoad() {
$$(‘.icon-chevron-left’)[0].hide(); //Back Button
$$(‘.icon-menu’)[0].hide(); // Context Menu
$$(‘.pointerhand’)[0].hide(); // Current View and record number
$$(‘.icon-label’)[0].hide(); // tag button
}

function onLoad() {
	var isTRC = g_user.hasRole('severity_manager');
	var severity = g_form.getValue('severity');
	var state = g_form.getValue('state');
//	alert(isTRC);
	if (!isTRC && (severity == '1' || severity == '2'|| severity == '3'|| severity == '4'|| severity == '10')){
		g_form.removeOption('state', 6);
		g_form.removeOption('state', 7);
		g_form.removeOption('state', 9);
		
		//Remove the 'Resolve Incident' button
		var items = $$('BUTTON').each(function(item){
   if(item.innerHTML.indexOf('resolve_incident') > -1){
      item.hide();  
   }
});	
	}
}