That worked. Thanks!

Check out this article. Your mileage may vary depending on the ServiceNow version you’re using but I’ve used this method successfully in the past.

https://servicenowguru.com/scripting/client-scripts-scripting/overriding-servicenow-form-view-inheritance/

Is there anyway to force a view on to a record in a related list? For example, if I’m in a view called ‘test’ for a company record and click on a company a related list, i don’t want to see the ‘test’ view, I want to see ‘default’ view.

Thanks,
John

Role-based view rules for entire tables can be accomplished for lists in the system. An example of this is forcing non-roled end users to the ‘ess’ view of the incident table. You can check out the ‘incident functions’ global business rule to see how this is done and apply it to other tables as needed.

Thank you for the reply. The list view can be specipied from the navigation panel modules, the Homepage filters but the URL is left open to manipulation.
Does it mean changing the Script Include: ViewManager, _listSelected function if you want to force a change to a list view ?
Say for a particular type of non-roled user, similar to what sys_script_ajax does for HomeScripts, homeGetViewName
Thanks Peter

Not with view rules. View rules are based on the conditions of a specific record, which you can’t determine on a mixed result set in a list. You can force a view in a list view only by using the ‘sysparm_view=’ parameter in the URL that points to that list.

I have the requirement to hide the filter on the basis of view for e.g I want to hide filter for every user on the ess view.
I wrote a script include i.e:
function incidentDisplayFilter() {
if (view.startsWith(“ess”))
{
answer = false;
}
else
{
answer = true;
}
return answer;
}

But my problem is that it’s working fine only for incident if I apply this for any other table it hides the filter for every view.

Thanks


//switchView('section','pm_project','project_report');
//gs.setRedirectURL("pm_project.do?" + current.sys_id + "&sysparm_view=project_report");

action.setRedirectURL("pm_project.do?sysparm_sys_id=" + current.sys_id + "&sysparm_view=project_report");