Comments on: Multiple Checkbox Variables in Service Catalog and Surveys

By: Nicole McCray

Nicole McCray — Mon, 01 Feb 2016 16:54:34 +0000

I am looking for a way to make a checkbox mandatory only if it become visible based on other field selections.

By: Dave Greene

Dave Greene — Mon, 22 Dec 2014 22:47:00 +0000

nevermind…just answered my own question…it’s an issue with the Eureka patch I’m on
https://community.servicenow.com/thread/174088

By: Dave Greene

Dave Greene — Mon, 22 Dec 2014 22:44:18 +0000

In reply to Dave Greene. I meant variable set not update set

By: Dave Greene

Dave Greene — Mon, 22 Dec 2014 22:43:40 +0000

Can’t this functionality be used within an update set? Whenever I try it ends up showing the default “options” split out for each checkbox. I would like to use these checkboxes (grouped together) on multiple items.

By: Mark Stanger

Mark Stanger — Fri, 16 May 2014 00:24:48 +0000

In reply to Athi karthick.

Sure. To do that you would need to create your own ‘Label’ variable to override the standard ‘Options’ variable as I’ve described in this article. Once you’ve done that, you need to get the sys_id of the ‘Label’ variable and put it in code like this to hide the label. I’m not sure if this will work for survey labels but it should work there as well.

$(‘label_IO:afd0ab042f306100aa45f67b91a189e4’).hide();

By: Athi Karthick

Athi Karthick — Thu, 15 May 2014 23:06:47 +0000

Thanks a lot anyway. This gives a good idea to proceed from here.
Thanks again :)

By: Athi karthick

Athi karthick — Thu, 15 May 2014 22:57:51 +0000

Is there a way to remove the options label completely?
We are racking our brain for the past 2 weeks over this..
Thanks in advance

By: Mark Stanger

Mark Stanger — Thu, 20 Feb 2014 15:09:48 +0000

In reply to Lorene. I don't know of a specific fix for that issue. Checkboxes are notoriously difficult to do formatting around in the system. One option might be to consider a Yes/No choice list instead.

By: Lorene

Lorene — Wed, 19 Feb 2014 23:56:14 +0000

Thank you, I have a list of check boxes, with a label and if one of them is selected i want to display the associated options for that item. The issue I have is that the rendering, will break the list of check boxes even though the variables are hidden, is there any way of forcing the check boxes to be in one group regardless of hidden variables? and stop the break that is currently happening? Many thanks in advance for your time.

By: Mark Stanger

Mark Stanger — Fri, 01 Feb 2013 17:12:03 +0000

In reply to Nicolas. Thanks for the comment! I'm glad it helped you out.