You’re stuck with what ServiceNow gives you using this approach. I have seen paging implemented in search results like this but it has always been a completely custom setup.

Thank you very much for this functionality. It is very helpful!!
Is it possible to include the pagination( same as kb_list UI page) in this UI page?
As a workaround we used jquery for the pagination but the customer is not happy with that and wants to see the ServiceNow Pagination (Please see ‘kb_list’ UI Page for example)

Please let us know if you have any suggestions.

Thanks in Advance.

Thanks

Unfortunately, the only workaround is to change your module to use the regular global search. Without access to the code, it’s not something I can update anymore.

I’ve been using this for the last year with no problems, thank you! After updating to Berlin (it took a while) and it appears we no longer have access to the “search_summary.xml” template. Do you have any suggested workarounds?

Thanks.

HI Mark,

I did check the condition and it works as expected, I tried to print the sys_ids of the ts groups in the addorCondition and it works fine, but the trouble I see is that, the template ts_group.xml which is displaying the search results, shows only one search group 4 times (the first order search group) (I am not able to paste the screenshot here).

Regards,
Chandana.

Seems like the problem isn’t with this solution, but with your query. Make sure you’re following the correct query syntax and that your search group names don’t have any special characters in them. The ‘&’ symbol can cause issues in UI pages.

Thanks Mark for the response,

However even after replacing the pages again, I see the problem if I have to add multiple search groups,
like tsgroups.addQuery(‘name’, ‘Tasks’);’. We have 4 search groups in total and we are using addOrCondition to add the remaining search groups which is causing the trouble.

I just tested this on the ServiceNow demo instance here and it seems to run correctly on Berlin. Try updating your code with the code above to see if that helps.

https://demo020.service-now.com/customtextsearch.do