The script to pass variables between various catalog item should be written in which workflow..I tried putting it in the 1st Requested item but it didnt work… The other scripts work as expceted.

Yes, the example shown above would really only apply if the second item was always part of the order guide. A conditional activity in your second item would allow the flexibility of handling multiple types of flows.

I’m a bit confused on the second step. Based on the provided example, it looks like it will wait on the “wait activity” even when the request isn’t made from an Order Guide.

Are you saying there should be a “conditional if activity” before the “wait activity” checking if the Order Guide is set on the request?

Thanks,

-Tyson

All of the requested item records will always get created right at the beginning regardless of what you do. This helps to control the workflow so that they only get opened and put into people’s work queue when they’re supposed to.

There’s nothing new in Helsinki or Geneva to do this as far as I know.

Thanks!

Of course not! I’m a user and only half-read everything :) I’ll give it a crack tonight and see how I go, thanks for being polite about it!

Cheers,
-Adam

Have you followed the initial setup listed above? In order to get the ‘request.u_order_guide’ field you have to create it by following the instructions included in the article I link to above.

Cheers,
-Adam