Comments on: Changing the Filter of a List Collector Variable via Client Script

By: Jan

Jan — Tue, 14 Mar 2023 06:39:26 +0000

Still works for me in 2023, thx :) Don’t forget to uncheck isolate script. Works perfectly on SP and backend.

By: Mila Morales

Mila Morales — Tue, 19 Sep 2017 19:26:57 +0000

Hi Ashish,

I’ve tested this script to a Catalog item and impersonates a users without any role, I created a new record using the catalog item with a list collector run the script using a client script and it works as I expected. Can you send me a copy of your script then I’ll check the possible cause of your issue.

By: Pritesh Prajapati

Pritesh Prajapati — Wed, 13 Sep 2017 14:47:40 +0000

Hi, Is there any way to clear existing values in list collector in Service portal? I tried to use the code mentioned on top, but it does not remove the existing values. It refreshes list collector filters only.

By: Mila Morales

Mila Morales — Thu, 07 Sep 2017 15:35:54 +0000

In reply to Chandran.

Here’s a link that can help:
https://servicenowguru.com/system-ui/customizing-slushbucket/

By: Mila Morales

Mila Morales — Wed, 06 Sep 2017 19:24:49 +0000

In reply to Nitin Kumar. Actually this would work whether a user has role or not. You can send a copy of your script then we'll check the problem.

By: Nitin Kumar

Nitin Kumar — Tue, 29 Aug 2017 05:21:10 +0000

Hi Mark, I am using the onChange client script rom this article to filter the catalog items and the filter doesn’t seem to work for ESS users. Do you have any idea why?

By: Jim Pisello

Jim Pisello — Fri, 14 Jul 2017 16:48:41 +0000

In reply to ram. Hi Ram, Our article entitled Move List Collector Options may give you some ideas.

By: ram

ram — Tue, 13 Jun 2017 19:05:07 +0000

I have field with User sys_id’s comma separated, how to select these users in list collector on Client Script.

By: Ashish Rai Sharma

Ashish Rai Sharma — Mon, 05 Jun 2017 20:26:01 +0000

Hi Mark,

This code doesn’t seem to be work with the non-admin user. It works with Admin user, but when I impersonate with the non-admin user, it clears out the list. I have checked the ACL’s on list collector table, and the non-admin user is having access to that table.
Is there something wrong with security to table?

Thanks
Ashish

By: Chandran

Chandran — Wed, 24 May 2017 19:43:19 +0000

Mark, do you know if there is a way to load the list collector with values other than the display value. I would love to get some other fields in there