Comments on: Refresh the Left Navigation Pane via Script

By: Mark Stanger

Mark Stanger — Tue, 08 Oct 2013 23:11:37 +0000

In reply to Russell Miller. It is undocumented and I don't know anything about it aside from this particular function unfortunately. You'll probably need to go to ServiceNow support to get a good answer on it. If you discover anything, please let me know so that I can post it.

By: Russell Miller

Russell Miller — Tue, 08 Oct 2013 23:09:14 +0000

Hi Mark,

I’m interested in UINotification(), it seems to be an undocumented feature. Do you know any more about it?

By: John Edwards

John Edwards — Fri, 26 Jul 2013 13:18:39 +0000

In reply to Mark Stanger. Thanks for the reply, Mark. I was hoping this would be an easy solution. It looks like I'll have to put that idea on the back burner for a while.

By: Mark Stanger

Mark Stanger — Thu, 25 Jul 2013 23:15:00 +0000

In reply to John Edwards. This would make up a VERY small portion of such a solution. Proactively updating information in the user's browser requires a decent amount of scripting and GlideAjax to call back to the server periodically to refresh. It can be done, but it's actually a fairly challenging scripting setup consisting of a UI script and a Script include at a minimum.

By: John Edwards

John Edwards — Thu, 25 Jul 2013 21:00:37 +0000

I’m looking for a way to force a refresh for all users when I add or remove a nav pane option as part of releasing enhancements. How would this be adapted for such a purpose? I’d like to ensure that all the users are using the same nav pane.

By: William Sun

William Sun — Wed, 23 May 2012 13:39:30 +0000

Exactly, thanks Jim.
I will definitely be adding this to my instance.

By: Jim Coyne

Jim Coyne — Wed, 23 May 2012 03:13:14 +0000

In reply to Mark Stanger.

I’m thinking he means the Outlook-style module counts. William, check out another of Mark’s posts at https://servicenowguru.com/system-ui/outlook-style-module-counts/

By: Mark Stanger

Mark Stanger — Tue, 22 May 2012 19:38:56 +0000

In reply to William Sun. What other part of the code are you referring to?

By: William Sun

William Sun — Tue, 22 May 2012 19:34:33 +0000

Any chance we might get the other part of this code? I have actually been trying to get this number to appear beside the link where it actually shows how many active items are on that list. {in reference to the number “64” to the right of “Open” on the image}