Comments on: Percentage or Majority-based Workflow Approvals

By: Mark Stanger

Mark Stanger — Thu, 02 Mar 2017 22:30:28 +0000

In reply to Matthew Wright. That use case is also easily accomplished. You just have to change the 'counts.rejected' piece to look like this...

if(counts.rejected == 1){
   answer = 'rejected';
}

By: Matthew Wright

Matthew Wright — Thu, 02 Mar 2017 22:19:31 +0000

What if any rejects? Can I get the additional script? I am using “Percentage-based approval with an ‘Approval – User’ activity”. If ANY one rejects the whole request is rejected.

By: Mark Stanger

Mark Stanger — Tue, 27 Dec 2016 17:56:31 +0000

In reply to Neeraj sharma.

Check out the ‘Making a specific person the key approver’ section in this Guru post…
https://servicenowguru.com/scripting/change-management-workflow-approval-scripts-servicenowcom/

By: Neeraj sharma

Neeraj sharma — Tue, 27 Dec 2016 05:45:10 +0000

I want to do similar kind of thing, I want ‘CAB’ approval of user A mandatory if he approves other approvals no longer required or approval should continues until user A approves.
(user A is also a part of ‘Change manager’ group).

Can you please help
thanks in advance

By: Dave Edgar

Dave Edgar — Thu, 05 May 2016 10:57:23 +0000

Hi Mark

I need something very similar to Waqas i think.

My scenario is that I have approvals set at a value. So approval for <25K could come from one of two groups. Group one is level 2 users and group two are level 1 users (more important. So;
for the 1st group to grant approval 2 users must have approved
OR
for the 2nd group to have approved at least on members of the group must approve.

Can this be done? I'm sure it can with complex javascript, which is why i'm here.

Dave

By: Waqas Mahmud

Waqas Mahmud — Wed, 05 Mar 2014 21:40:54 +0000

Hello – how can I setup if my ECAB Approval-User has 4 Members (Lets say A, B, C, D)

If A approves then B, C, D go to No Longer Required

else if

B, C, D approve then A should go to No Longer Required

Any help on how to get started here?

By: Mark Stanger

Mark Stanger — Fri, 08 Nov 2013 15:29:14 +0000

In reply to Jeff Jefferson. Thanks! I'm glad you got it working.

By: Jeff Jefferson

Jeff Jefferson — Fri, 08 Nov 2013 15:27:51 +0000

Thanks Mark, got it worked out, I was using the group script but should have been using the user one, Even though we are using groups, not all the groups approve or reject. Thanks for your wisdom and thanks for all the posts you do, People like me really appreciate you.

By: Mark Stanger

Mark Stanger — Fri, 08 Nov 2013 15:07:05 +0000

In reply to Jeff Jefferson. I'm not sure what would cause that, but it sounds like you've probably got something else in our environment that is interfering. The scripts here don't even reference anything named 'Group ID'. You could identify if it was something in your config or something in ServiceNow by setting the same thing up in a ServiceNow demo instance to test.

By: Jeff Jefferson

Jeff Jefferson — Fri, 08 Nov 2013 13:56:17 +0000

In reply to Mark Stanger. OK tried this script but it errors out saying Group ID not defined, any thoughts?