Comments on: Extending the CMDB

By: Vikas Sharma

Vikas Sharma — Sat, 18 Sep 2010 00:21:43 +0000

this is very helpful…….!

By: Jacob Andersen

Jacob Andersen — Wed, 05 May 2010 08:20:00 +0000

Martijn,

Thanks for the feedback. You are correct, those items would be good additions the second step.

By: Martijn

Martijn — Wed, 05 May 2010 05:54:21 +0000

Don´t forget to take translations of fields into account in the second step. Apart from that, you will also need to remember to interface changes in base data / master data (such as lookup lists), too.

By: Mark Stanger

Mark Stanger — Wed, 28 Apr 2010 11:29:22 +0000

In reply to William.

The video in step 4 is working and visible, but may not be accessible in your company if you cannot view youtube videos. To answer your second question, here are a couple of wiki links that show how to access the information you need.

http://wiki.service-now.com/index.php?title=Table… http://wiki.service-now.com/index.php?title=Schem…

By: William

William — Wed, 28 Apr 2010 09:57:30 +0000

Maybe it’s me but I cannot see the video that is referenced in step 3.

I need to see all the different “Classes” for the SNC CMDB and I have not been able to find this table, less to add classes to it. can anybody help?

By: m13l13

m13l13 — Wed, 03 Mar 2010 03:02:14 +0000

I like it... If you take 2 steps back and look at the collection component, this may fit nicely into this post: http://blog.sintrex.com/?p=142 I'll link back to this from our blog as well, thanks :)

By: John

John — Thu, 25 Feb 2010 07:33:31 +0000

I have been involved in some recent CMDB integration discussions. This was a good primer. You nailed the steps on this!